Newsletter ARCEP


September 2017 
The Post

photoDuality and convergence

Today, access to telecommunications is provided through dual infrastructures: fixed networks on the one hand, and mobile ones on the other. Both are in the throes of profound technological development: optical fibre rollouts for fixed networks, and 5G for mobile.

Arcep does not favour either of the two faces of this telecoms Janus over the other: the investments required in the coming years must deliver both the superfast access enabled by fibre to everyone nationwide, and significantly improve mobile network coverage and availability. It should also be said that the two technologies complete one another, and so achieve a form of convergence. To give one simple example: it is easy to imagine smart devices choosing the best routing path for calls and data in real time: Wi-Fi then fixed or mobile network access.

Jacques Stern, Member of the Arcep Executive Board


Regulation in action

Which operator provides the best mobile network coverage in the area where you live? Work? Spend your holidays? The answer is on

Arcep delivers customised information with! Users can now compare the mobile voice and SMS coverage provided by France’s four MNOs thanks to an interactive map that scores coverage with four ratings:

- very good coverage;

- good coverage;

- limited coverage;

- no coverage.

In addition to the desire to provide as accurate a representation of the user experience as possible, Arcep wants to stimulate operators’ investments in their network, to further bolster mobile coverage. In other words, to deliver a heavy does of transparency to redirect the basis of competition between operators, so that it not be focused solely on price but also on network performance.

Currently available for Metropolitan France, similar maps will be published of the French overseas departments and territories in 2018. They will also be expanded to include 3G/4G data services next year.
The press release
Open data files on mobile coverage in Metropolitan France
Arcep’s actions on mobile service coverage and quality (in French)
Video interview of Sébastien Soriano, Chairman of Arcep and BEREC Chair for 2017 (in French)


Tomorrow by the numbers
By 2019, 20% of users’ interactions with their mobile phone will go through a virtual personal assistant. (Source: Gartner)

On our radar  

Roland Lescure, President of the National Assembly’s Economic Affairs Committee

This committee oversee Arcep’s actions. It is currently in the process of examining the fact-finding expert mission report on digital coverage in France, whose conclusions are to be delivered in late September.


News from around the world
Is global satellite about to become a reality?

One Web, Space X, Google and its Loon project… There are a number of projects using Low Earth Orbit (LEO) space technology to connect the planet to the internet. Their advantages:

- the ability to meet the connectivity needs of those areas poorly served by wireline and radio networks;

- enable much shorter latency for high-speed and telephone services than with geostationary orbit solutions (which are currently being used by broadband access services in France).

Questions nevertheless remain over the projects’ concrete feasibility. For instance, LEO spacecraft have a relatively short lifespan (averaging just over five years) which means they will need to be replaced on a regular basis. Frequency coordination would also need to be especially rigorous within the International Telecommunication Union (ITU) to avoid interference between the different satellite constellations.

But the sector is shifting into gear. SpaceX met with Arcep Board member, Jacques Stern, to discuss this very topic at the Global Symposium for Regulators that ITU hosted in July. Arcep Chairman and BEREC Chair for 2017, Sébastien Soriano, also spoke with the teams from OneWeb.


Arcep like

L'Arcep likes

HAND – Hackers Against Natural Disasters

After hurricanes Irma and Maria swept through the Caribbean, an entire network of associations mobilised to come to the aid of the devastated populations, notably on the islands of Saint-Martin and Saint-Barthelemy. Among them is HAND, which stands for hackers against natural disasters. This association of social-minded geeks, programmers and hacktivists has two priorities:

- to map disaster areas;

- and to help restore telecoms links as quickly as possible, notably between islands. To do so, HAND has sent some 30,000 euros worth of equipment (antennae for mounting radio links, digital radio, drones, Raspberry Pi) and enlisted the expertise of its members in the area.

Above all, the association wants to get a jump on future natural disasters. How? By training residents in those areas frequently hit by climactic disasters, so that next time they will be able to rebuild their communications networks themselves.

Find out more


Field notes

Professional mobile radio networks: Arcep visits the nuclear power plant in Nogent sur Seine

Arcep Executive Board member, Pierre-Jean Benghozi, and Arcep team members visited the nuclear power plant in Nogent sur Seine in August.

It gave Arcep an opportunity to understand why the nuclear plant needs to be connected 24/7 to ultra-reliable wireless networks, using dedicated frequency systems.

Thanks to LTE, the modernisation of professional mobile radio networks (PMR) – to which Arcep plans to allocate the 2.6 GHz TDD band – will enable new operational functionalities for these power plants, while maintaining the very high standards required for the operation of highly sensitive infrastructures.

Tout terrain

Well said trait

‘Something has changed over the past ten years. Operators call it digital impatience; I call it the digital demands of the people of France.’

Mounir Mahjoubi, Secretary of State to the Prime Minister, in charge of Digital Affairs (Journal Du Dimanche)

Meanwhile in Brussels...

Portability of non-personal data soon

On 13 September the European Commission published its latest proposal on the free flow of non-personal data. Its core purpose: to lift any obstacles to data mobility. This proposal aims to stimulate innovation and unleash opportunities for the data economy in the European Union, at a time when the Internet of Things is growing exponentially.

The proposal is currently going through Europe’s legislative channels, and could come into effect at the national level by 2020. It will also be debated by European leaders at the European Digital Summit in Tallinn on 29 September.

Find out more


Arcep, telling it like it is

PhotoOpen data: Why? What for?

Since 2016, one of Arcep’s priorities has been to publish all of its quantitative and mapping data as open data files. Our ambition is to create a new regulatory lever to simulate competition in a way that benefits investment and connectivity in France. We firmly believe that adopting a State-platform approach that allows anyone to use the data, to produce tools and thereby become a citizen-regulator, is a vital step in modernising public action.

To make our data available to everyone, we are working with Etalab which is responsible for coordinating public data openness and sharing policies in France. All of the data are centralised on the platform.

This action plan involves every single Arcep team. As a result, where only operators’ operational indicators were available as open data five years ago, today Arcep is offering up a wide range of indicators, including KPI on: coverage, quality of service, number availability, postal market monitoring, along with consumption indicators via the Digital Market Barometer.

The hope is that, once reused, these openly available data will make it possible to develop new services and reveal new subtleties. We continue to work on enhancing available data, increasing their number, designing tools to facilitate their reuse and to help journalists, start-ups and local authorities to reappropriate them. And, ultimately, to use collective intelligence to inform users and bring them into the equation.

Laurent Toustou
Head of Arcep’s Data-driven regulation unit

17 October at Liberté Living Lab


Launch of an alert platform

Have you experienced a malfunction with the services provided by your ISP, fixed, mobile, or postal operator? Starting on 17 October, you will be able to report these issues to Arcep, using a dedicated platform! By reporting issues to Arcep:

- your experience as a user will be given weight in the sector’s regulation and, along with Arcep, you will help incentivize operators to improve their services and further develop their networks;

- you will make Arcep’s actions more effective, by making it easier for the Authority to measure the scale of the reported malfunctions, and to take action with operators.

Arcep will be unveiling this new system and providing a status report on data-driven regulation at a press conference at Liberté Living Lab, at 9:30 am on 17 October.




27 September in Brussels
FT – ETNO Summit

On 27 September, the Financial Times and ETNO will be hosting a new edition of the FT – ETNO Summit in Brussels. The theme for this latest Summit: Digital Rulemaking in Times of Change. Arcep Chairman and BEREC Chair for 2017, Sébastien Soriano will be on hand.
Find out more

27 to 29 September in New Delhi
Indian Mobile Congress

5,000 participants and 800 exhibitors from around the world are expected to descend on New Delhi in late September for the first ever Indian Mobile Congress. This event is an extension of the Mobile World Congress, the mobile industry’s main event, hosted by the GSMA every year in Barcelona.

29 September in Tallinn
Tallinn Digital Summit

On 29 September 2017, the Estonian presidency of the Council of the EU, in cooperation with the President of the European Council and the European Commission, will be hosting the Tallinn Digital Summit, which will bringing together European Union heads of State and government leaders. On the agenda: cybersecurity, personal data, digitising the public sector…
Find out more

4 October in Paris
Technical meeting of the Forum for discussion between Arcep, local authorities and operators

The technical meeting of the Forum for discussion between Arcep, local authorities and operators will be held on 4 October in Paris. The morning will be devoted to a status update on the sector: the work being done on fixed market analysis, access to civil engineering and fibre rollouts. The afternoon’s main event will be a roundtable on “The Gigabit society: what networks will we see in the regions ten years from now?”
Find out more (in French)

4 October in Bucharest
ANCOM conference: Regulation 360° – from word to terabyte in 15 years

The Romanian regulator will be hosting its annual conference on 4 October, this year devoted to the theme: “Regulation 360° – from word to terabyte in 15 years”. Sébastien Soriano will be taking part in a roundtable on how the telecom market has evolved over the past 15 years, major milestones and the need for regulation to adapt to these changes.

5 and 6 October in Bucharest
Plenary meeting of the European Body of Regulators for Electronic Communications (BEREC)

Members of BEREC will be attending a plenary meeting on 5 and 6 October in Bucharest. On the programme: debates over the progress made by BEREC’s work on net neutrality, the report from the group analysing the possible impact that premium content and devices will have on the telecom market, as well as fixed-mobile convergence.

9 October in Paris
Arcep workshop on devices and their influence on internet access

Numa will be hosting the first of three Arcep workshops dedicated to the ways that personal devices (smartphones, tablets, computer) influence internet access. Aimed at developers, equipment suppliers, operators and app publishers, this workshop will be devoted to thinking about the ideal way to make apps available (access and business model). The goal: complete the initial analysis delivered by Arcep in a report published in June.
To register:




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