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Observatory / The Mobile Market Survey

Survey of the Mobile Market : statistic indicators for 30 June 2006

Last update 10th August 2006
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The National Market

MOBILES PANEL : THE NATIONAL MARKET

MNOs and MVNOs (1) Metropolitan France, Overseas departments, Mayotte and Saint Pierre et Miquelon

June 30th, 2006

 

 

 

 

 

 

 

june-05

sept-05

dec-05

march-06

june-06

 

 

 

 

 

 

- Postpaid customers (2)

28 534 300

29 342 500

30 509 700

31 025 700

31 687 900

- Quarterly net sales (4)

672 500

808 200

1 167 200

516 000

662 200

- Quarterly net sales in %

2,40%

2,80%

4,00%

1,70%

2,10%

 

 

 

 

 

 

- Prepaid customers (2)

16 848 500

16 755 900

17 548 700

17 568 800

17 384 000

- Quarterly net sales (4)

-216 300

-92 600

792 800

20 100

-184 800

- Quarterly net growth in %

-1,30%

-0,50%

4,70%

0,10%

-1,10%

 

 

 

 

 

 

- Total customers (2)

45 382 800

46 098 400

48 058 400

48 594 500

49 071 900

- Quarterly net sales (4)

456 200

715 600

1 960 000

536 100

477 400

- Quarterly net growth in %

1,00%

1,60%

4,30%

1,10%

1,00%

 

 

 

 

 

 

-Penetration Rate (5)

75,20%

76,40%

79,70%

80,60%

81,30%

 

 

 

 

 

 

- Active customers* (7)

44 622 100

45 321 900

47 313 200

47 760 400

48 443 900

- in % of the total customers

98,30%

98,30%

98,40%

98,30%

98,70%

 

 

 

 

 

 

- Active Penetration Rate (5)

74,00%

75,10%

78,40%

79,20%

80,30%

* From Q3 onwards, for Metropolitan France, obtained by the extrapolation to all operators of the data given by operators declaring more than 250 000 customers

NB : adjusted figures for September and December 2004, March 2005, due to a correction by an operator




Mobiles Panel Metropolitan

MOBILES PANEL METROPOLITAN France

MNOs and MVNOs (1)

June 30th 2006

 

 

 

 

 

 

 

june-05

sept-05

dec-05

march-06

june-06

 

 

 

 

 

 

- Postpaid customers (2)

27 785 400

28 576 200

29 703 500

30 197 200

30 835 400

- Quarterly gross sales (3)

-

1 638 400

2 130 900

1 592 000

1 612 700

- Quarterly net sales (4)

645 200

790 800

1 127 300

493 700

638 200

- Quarterly net growth y-o-y

11,40%

11,30%

11,20%

11,30%

11,00%

- Quarterly net sales in %

2,40%

2,80%

3,90%

1,70%

2,10%

 

 

 

 

 

 

- Prepaid customers (2)

16 099 300

15 980 000

16 755 800

16 711 200

16 525 900

- Quarterly gross sales (4)

-

-

2 212 029

1 435 832

1 372 831

- Quarterly net sales (4)

-244 800

-119 300

775 800

-44 600

-185 300

- Quarterly net growth y-o-y

0,70%

3,30%

2,00%

2,20%

2,60%

- Quarterly net growth in %

-1,50%

-0,70%

4,90%

-0,30%

-1,10%

 

 

 

 

 

 

- Total customers (2)

43 884 700

44 556 200

46 459 300

46 908 400

47 361 300

- Quarterly net sales (4)

400 400

671 500

1 903 100

449 100

452 900

- Quarterly net growth y-o-y

7,20%

8,30%

7,70%

7,90%

7,90%

- Quarterly net growth in %

0,90%

1,50%

4,30%

1,00%

1,00%

 

 

 

 

 

 

-Penetration Rate (5)

75,00%

76,10%

79,40%

80,20%

80,90%

 

 

 

 

 

 

- Unrestricted customers* (6)

-

23 127 300

24 716 600

24 464 200

24 253 700

- Unrestricted postpaid subscribers

-

7 147 300

7 960 800

7 753 000

7 727 800

- in % of postpaid customers

-

0

0

25,70%

25,10%

 

 

 

 

 

 

- Active customers* (7)

43 207 800

43 874 000

45 785 000

46 189 300

46 853 800

- in % of the total customers

98,50%

98,50%

98,50%

98,50%

98,90%

 

 

 

 

 

 

- Active Penetration Rate (5)

73,80%

75,00%

78,20%

78,90%

80,10%

* From Q3 onwards, for Metropolitan France, obtained by the extrapolation to all operators of the data given by operators declaring more than 250 000 customers

Panel on Recurring Revenues and Traffic in metropolitan France

       PANEL ON RECURRING REVENUES AND TRAFFIC IN METROPOLITAN France

MNOs (1)

June 30th 2006

 

 

 

 

 

 

 

march-05

june-05

sept-05

dec-05

march-06

 

 

 

 

 

 

- Total recurring sales in thousands of euros* (9)

4 885 626

5 084 452

5 136 105

5 203 643

5 011 206

- of which recurring sales of postpaid customers

4 115 364

4 298 550

4 324 954

4 405 252

4 277 563

- of which recurring sales of prepaid customers

770 262

785 902

811 151

798 391

733 643

 

 

 

 

 

 

- Average monthly recurring income per customer* (9)

38,2

39,4

39,3

38,7

36,3

- Quarterly net growth y-o-y

12,00%

13,60%

9,90%

10,30%

-4,90%

- of which recurring sales from postpaid customers

50,9

52,2

51,2

50,4

47,6

- Quarterly net growth y-o-y

8,20%

11,70%

6,40%

7,30%

-6,50%

- of which recurring sales from prepaid customers

16,3

16,8

17,6

17

15,2

 

 

 

 

 

 

- Total recurring traffic in thousands of minutes (10)

23 887 816

24 721 138

-

-

-

- of which recurring traffic from postpaid customers

21 337 129

22 163 396

-

-

-

- of which recurring traffic from prepaid customers

2 550 687

2 557 742

-

-

-

- Total recurring traffic in thousands of minutes** (10)

-

-

27 182 542

29 130 681

30 073 213

- of which recurring traffic from postpaid customers

-

-

23 910 783

25 763 183

26 838 519

- of which recurring traffic from prepaid customers

-

-

3 271 759

3 367 498

3 234 694

* Comprises since March 2005 mobile to mobile termination

 

 

 

** Comprises from December 2005 mobile to mobile termination traffic

 

 

 

NB : Revenue and traffic data have been corrected for March 31st and revenue data for June 30th, 2005 following adjustments made by two operators

Customers geographic distribution

Customers geographic distribution (8)

Metropolitan MNOs and MVNOs (1)

June 30th 2005

 

 

 

County

Population

County penetration rate*

Alsace

1 734 100

70,60%

Aquitaine

2 908 400

77,00%

Auvergne

1 308 900

59,60%

Basse-Normandie

1 422 200

61,40%

Bourgogne

1 610 100

65,30%

Bretagne

2 906 200

61,80%

Centre

2 440 300

67,20%

Champagne-Ardenne

1 342 400

71,20%

Corse

260 200

103,90%

Franche-Comté

1 117 100

59,40%

Haute-Normandie

1 780 200

72,30%

Ile-de-France

10 952 000

114,30%

Languedoc-Roussillon

2 295 600

78,70%

Limousin

710 900

63,80%

Lorraine

2 310 400

71,40%

Midi-Pyrénées

2 551 700

71,10%

Nord-Pas-De-Calais

3 996 600

73,30%

Pays de la Loire

3 222 100

66,30%

Picardie

1 857 500

71,90%

Poitou-Charentes

1 640 100

65,80%

PACA

4 506 200

101,50%

Rhône-Alpes

5 645 400

75,90%

Total

58 518 600

80,90%


* obtained by extrapolation to all operators of the data given by operators declaring more than 250 000 customers

Panel on Competition on metropolitan Market

PANEL ON COMPETITION ON METROPOLITAN MARKET

MNOs and MVNOs (1)

June 30th 2006

 

 

 

 

 

 

 

june-05

sept-05

dec-05

march-06

june-06

 

 

 

 

 

 

- MNO customers 

43 841 000

44 448 100

46 179 400

46 483 100

46 667 500

- Quarterly net sales (4)

-

607 100

1 731 300

303 700

184 400

- Quarterly net growth in %

-

1,40%

3,90%

0,70%

0,40%

 

 

 

 

 

 

- MVNO customers

40 900

108 000

279 800

425 300

693 800

- Quarterly net sales (4)

-

67 100

171 800

145 500

268 500

- Quarterly net growth in %

-

164,10%

159,10%

52,00%

63,10%

 

 

 

 

 

 

- MVNO market share

0,10%

0,20%

0,60%

0,91%

1,46%

 

 

 

 

 

 

- Market share of postpaid gross sales (11)

-

4,10%

5,00%

5,50%

10,80%

- Market share of prepaid gross sales (11)

-

-

3,20%

5,00%

7,20%

 

 

 

 

 

 

- Quarterly rate of subscription cancellations  (12)

-

2,90%

3,60%

3,80%

3,30%

- Quarterly rate of prepaid cancellations  (12)

-

-

8,50%

8,70%

9,20%

 

 

 

 

 

 

- Total of ported numbers since July  2003 (13)

388 400

458 900

549 700

652 000

750 900

- Quarterly amount of ported numbers

66 000

70 500

90 800

102 300

98 900

NB : the mobile operator's customer base for June 30th 2005 corresponds to the operators declarations for the same date minus the MVNO's customer base (the difference between the two customer bases is due to an operator's services'  being sold out of France)

Panel on Multimedia Use and SMS Traffic

PANEL ON MULTIMEDIA USE

MNOs and MVNOs (1)

June 30th 2006

 

 

 

 

 

 

Mobile multimedia base

 

 

 

 

 

 

Metropolitan France

june-05

sept-05

dec-05

march-06

june-06

 

 

 

 

 

 

- Mobile multimedia base* (14)

10 708 500

11 273 600

14 024 500

13 400 900

13 362 300

- in % of total active customers

24,80%

25,60%

30,60%

29,00%

28,50%

- Quarterly net sales (4)

330 900

565 100

2 750 900

-623 600

-38 600

- Quarterly net growth in %

3,20%

5,30%

24,40%

-4,40%

-0,30%

- Quarterly net growth y-o-y

41,90%

39,80%

36,10%

29,10%

24,80%

 

 

 

 

 

 

* From Q3 onwards, for Metropolitan France, obtained by the extrapolation to all operators of the data given by operators declaring more than 250 000 customers

 

 

 

 

 

 

SMS Traffic

 

 

 

 

 

 

National

june-05

sept-05

dec-05

march-06

june-06

 

 

 

 

 

 

- SMS traffic in thousands (15)

3 184 328

3 241 785

3 556 091

3 835 533

3 769 751

- Quarterly net sales in thousands (4)

-47 392

57 457

314 306

271 952

-65 782

- Quarterly net growth in %

-1,50%

1,80%

9,70%

7,60%

-1,70%

- Average monthly SMS traffic per active customer (15)

23,9

24

25,6

26,9

26,1

 

 

 

 

 

 

 

 

 

 

 

 

Metropolitan France

june-05

sept-05

dec-05

march-06

june-06

 

 

 

 

 

 

- SMS traffic in thousands (15)

3 109 894

3 162 307

3 470 237

3 728 782

3 661 666

- Quarterly net sales in thousands (4)

-47 184

52 413

307 930

258 545

-67 116

- Quarterly net growth in %

-1,50%

1,70%

9,70%

7,50%

-1,80%

- Average monthly SMS traffic per active customer (15)

24,1

24,2

25,8

27

26,2

 

 

 

 

 

 

 

 

 

 

 

 

Overseas, Mayotte, St-P.et M.

june-05

sept-05

dec-05

march-06

june-06

 

 

 

 

 

 

- SMS traffic in thousands (15)

74 435

79 478

93 344

106 751

108 085

- Quarterly net sales in thousands (4)

-208

5 043

13 866

13 407

1 334

- Quarterly net growth in %

-0,30%

6,80%

17,40%

14,40%

1,20%

- Average monthly SMS traffic per active customer (15)

17,9

18,5

20,9

23

22,8

Mobile panel : overseas departments, Mayotte, Saint Pierre & Miquelon

MOBILES PANEL : OVERSEAS DEPARTMENTS, MAYOTTE, SAINT PIERRE & MIQUELON

MNO (1)

June 30th 2006

 

 

 

 

 

 

 

june-05

sept-05

dec-05

march-06

june-06

 

 

 

 

 

 

- Postpaid customers (2)

748 900

766 300

806 200

828 500

852 500

- Quarterly net sales (4)

27 400

17 400

39 900

22 300

24 000

- Quarterly net growth in %

3,80%

2,30%

5,20%

2,80%

2,90%

 

 

 

 

 

 

- Prepaid customers (2)

749 400

775 900

792 900

857 600

858 100

- Quarterly net sales (4)

28 400

27 000

17 000

64 700

500

- Quarterly net growth in %

3,90%

3,60%

2,20%

8,20%

0,10%

 

 

 

 

 

 

- Total customers (2)

1 498 300

1 542 200

1 599 100

1 686 100

1 710 600

- Quarterly net sales (4)

55 800

43 900

56 900

87 000

24 500

- Quarterly net growth in %

3,90%

2,90%

3,70%

5,40%

1,50%

 

 

 

 

 

 

-Penetration Rate (5)

83,00%

85,40%

88,60%

93,40%

94,80%

 

 

 

 

 

 

- Active customers* (7)

1 414 300

1 447 900

1 528 200

1 571 100

1 590 100

- in % of the total customers

94,40%

93,90%

95,60%

93,20%

93,00%

 

 

 

 

 

 

- Active Penetration Rate (5)

78,40%

80,20%

84,70%

87,00%

88,10%

NB : adjusted figures for september and december 2004, march 2005, due to a correction by an operator



APPENDIX

 

References in the tables correspond to the following:
(1) Metropolitan mobile network operators: Orange France, Société Française du Radiotéléphone (SFR), Bouygues Telecom. Active Metropolitan MVNOs at the start of the quarter: riolis, Debitel, Neuf Cegetel, NRJ Mobile, Omer Telecom, Tele2, Transatel. Overseas mobile network operators: Orange Caraïbe, subsidiary of Orange France; Orange Réunion, subsidiary of Orange France; Société Réunionnaise du Radiotéléphone (SRR), including under the Mayotte Télécom Mobile brand in Mayotte, subsidiary of SFR; Digicel AFG ; SAS SPM, subsidiary of Orange Caraïbe in Saint Pierre and Miquelon; Dauphin Telecom ; Outremer Telecom.
(2) A customer is any user of a mobile service provided by an operator (network operator or MVNO) and holder of a mobile line registered with the Home Location Register (HLR) of an operator at the date under examination. By extension, the term “customer” also designates the mobile line itself. So, for corporate customers, every line is considered as a customer. A post-paid customer is a customer for whom services are invoiced on a regular basis (flat rates, metered offers, blocked accounts, etc.). By default, any non post-paid customer is considered as a pre-paid customer.
(3) Gross sales are defined as the operator’s customers at the end of the quarter who have been registered in the HLR during the course of the quarter. Gross sales exclude migrations : a pre-paid to post-paid migration occurs when a customer requests that his/her operator replace the pre-paid offer applicable at the start of the quarter with a post-paid offer; conversely, post-paid to pre-paid migration correspond migration is when a customer requests that his/her operator replace the post-paid offer applicable at the start of the quarter with a pre-paid offer.
(4) Net growth for the quarter is the difference between customer numbers at the beginning and end of the quarter. Growth on a year-over-year basis is obtained by dividing the difference between the number of customers of two semesters set a year apart by the number of customers at the end of the first semester considered. 
(5) The penetration rate is obtained by dividing the total number of customers or number of “active” customers by the population under examination. France’s population is 60 323 400 (60 185 800 according to the INSEE census of July 1999, 131 300 for the departmental unit of Mayotte according to the 1997 INSEE census and 6 300 for the territorial unit of Saint Pierre and Miquelon). Metropolitan France’s population is 58 518 400 according to the INSEE census of July 1999. For overseas territories and departments, it is 1 805 000 (1 667 400 in the Overseas Departments according to the INSEE census of July 1999, 131 300 for the departmental unit of Mayotte according to the INSEE census of 1997 and 6 300 for the territorial unit of Saint Pierre and Miquelon).
(6) A customer under contract, known as a “restricted” customer, is defined as any customer having signed or renewed a contract (for all or some of the contracts associated with mobile service) for a minimum contract period which has not expired at the date under examination. An unrestricted customer is any customer who is no longer bound by his subscription to his mobile operator, and is thus free to switch to a new provider without incurring a penalty or a fine, in an unconstrained way.
(7) The number of active customers is the total number of post-paid or pre-paid customers having made or received a telephone call, whether free or payable, within the past three months (SMS are not included).
(8) The registration region for a customer is the administrative region in Metropolitan France in which the customer is registered, from the operator’s point of view. For post-paid customers, this is the region corresponding to the billing address.
(9) Quarterly recurring revenue is defined as the sum of revenues (in thousands of euros) of the operators generated through : customer access to mobile services on the retail market (for instance, access fee on pay-as-you go offers) or on wholesale market (MVNO contracts) ; outbound traffic on the retail market (including roaming out) and on the wholesale market for access and call origination, as regards the operator’s MVNOs ; incoming traffic (termination revenues including those directed towards MVNOs). Special offers and discounts are deducted from the revenues. Unpaid bills are not (in accordance with IFRS provisions). Moreover, are excluded from the scope of the revenue connection fees, handset sales and roaming in (traffic generated by foreign customers roaming on the networks of French operators). The quarterly recurring revenue excludes third-party revenues linked to the provision of value-added services (special numbers, SMS) or of phone directories (118XYZ numbers). The average monthly recurring revenue per active customer equals the quarter’s recurring revenue divided by 3, over the average number of active customers ((number of active customers at the end of the previous quarter + number of active customers at the end of the quarter under examination)/2). Growth on a y-o-y basis is obtained by dividing the difference between the revenues of two semesters set a year apart by the revenues at the end of the first semester considered.
(10) Quarterly recurring traffic (in circuit mode), generated during the quarter and in the geographic area under examination by the mobile network operators consists in outgoing calls (to fixed phones, third-party mobiles, mobiles on the same network and calls to consult voice mail) including MVNOs, incoming calls from fixed networks as well as roaming out (traffic generated by calls made by the French operator’s customers roaming on a foreign network). Recurring traffic (in circuit mode) includes incoming mobile calls but excludes roaming-in (traffic generated by foreign customers roaming on the networks of French operators).
(11) The market share of MVNOs in gross post-paid sales is the ratio of gross post-paid sales realised by MVNOs for the quarter to total gross post-paid sales for the same quarter, expressed as a percentage.
(12) The quarterly post-paid cancellation rate is obtained by doubling the ratio between post-paid cancellation during the quarter and the sum of post-paid customers at the start and end of the quarter (= average post-paid customers for the period). Note that cancellation is defined as a customer of the operator at the start of the quarter whose entry in the HLR has been deleted during the quarter. Changes to customer status in the HLR are not considered as cancellations. Therefore, this definition does not include switching offers within a range, pre-paid to post-paid or post-paid to pre-paid migrations, or suspended services.
(13) The amount of ported numbers is calculated as half of the sum of “in” and “out” ported number volumes performed by all operators. "In" porting is effective porting from the point of view of the receiving operator, and "out" porting is effective porting from the point of view of the donor operator.
(14) Active multimedia customers are all customers having used a multimedia service such as mobile Internet (Wap, I-Mode, Vodafone live, Orange World, etc.), or having sent an MMS or mobile e-mail (excluding SMS), regardless of the technology used (CSD, GPRS, EDGE, UMTS, etc.) at least once within the past month.
(15) Quarterly SMS traffic refers to all SMS sent (outgoing SMS) during the quarter. Data for St Pierre and Miquelon is not included. Monthly SMS traffic per active customer is the quarterly SMS traffic divided by 3, over the average number of active customers ((Number of active customers at the end of the previous quarter + Number of active customers at the end of the quarter under examination)/2).