Paris, 29 November 2016
Today, Arcep, the General economic council (CGE) and the Digital Agency (Agence
du Numérique) are publishing the results of the annual survey on
the adoption and use of information and communication technologies (ICT) in
France. The survey focuses on digital device ownership for people living in
France, and how their use of digital technologies is evolving. It was conducted
by the Research centre for the study and observation of living conditions (CREDOC)
through face-to-face interviews with a representative sample of 2,213 people,
ages 12 and up, along with a sample of 100 people living in sparsely populated
parts of the country.
What percentage of people in France own a smartphone? Which is the most
poular device for accessing the internet? How important is having internet access
to feeling part of society?
The complete findings of the survey are available (in French) to download from
the Arcep website
2016 was marked by a steady increase in ownership levels for mobile devices,
touchscreen tablets and smartphones. Mobile internet use is also on the rise,
thanks to the growing popularity of the different applications: e.g. watching
videos on mobile phones, instant messaging apps and GPS services. Taken as a
whole, people in France spend almost as much time online as they do watching
television. The use of e-government services and online tax procedures has increased
significantly, but there are still disparities in take-up levels along with
lingering concerns. Online shopping is also gaining ground, even if doubts over
the security of payment solutions continue to be the main obstacle to adoption.
Particular focus was given this year to sparsely populated areas in France,
and their access to digital technology.
Open data files for 10 years of information on digital device ownership
and ICT usage in France
To coincide with the release of this edition, Arcep and its partners are making
the complete Digital Market Barometer findings since 2007 available as open
data files on the data.gouv.fr website: 10 whole years of data!